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Cane Creek DB Inline Service

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This topic contains 19 replies, has 6 voices, and was last updated by  MikeC 3 years, 2 months ago.

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #816746

    Somers
    Participant

    Hey,

    Anyone know anywhere around here I can get a cane creek DB inline serviced? Mine doesn’t feel April fresh and I cringe at the thought of sending it to BC at this point in the season.

    Kris

    #816765

    Matty F
    Participant

    Bike shops cannot service DBInlines. It requires a nitrogen setup, vacuum bleeder and proprietary tooling which isn’t available to shops.

    The only Cane Creek authorized service centers I know off the top of my head are Live to Play sports (in the GTA) and Suspension Werx (in North Vancouver).

    #816766

    Renegade Hardware
    Participant

    Eric at East Sides can actually do it. He’s been doing Ohlins Moto stuff as well and has a full setup for the rebuild apparently. Nitrogen and all. I’ll be sending mine to him soon.

    #816768

    FastTimes
    Keymaster

    I’ve already blown four DBinline this season. Had all mine services at Suspension Werx. If you are willing to pay for overnight freight, turnaround is fairly quick. I had a spare so not as bad. But by the time you factor in the cost or service and shipping, it may be worth looking at a new shock and that way you’ll have a spare.

    #816769

    Renegade Hardware
    Participant

    That’s what I’ll be doing Marc, different shock.

    What bikes were they on? curious, and with your experience that puts it at just about everyone I know on an inline has had a failure. That’s a pretty intense rate and CC should have recalled them.

    #816841

    Somers
    Participant

    Thanks for the responses

    For me the shock has been great, but yeah I know a couple guys with the same setup who’ve blown them.

    #816918

    MikeC
    Participant

    Kris is this for your Sight? I have a 2016 Sight. Not related to the shock but have you struggled with the low BB, and catching pedals? Coming from a bike with a much higher BB I am still getting use to the lower BB. I’ve added some LSC to try to reduce the pedal bob and its better just wondering if you have any other experience. I am switching back to clips as I find with the flats a lot of what is catching is my foot/pedal when it is pivoted forward or back.

    #816939

    MikeC
    Participant

    I am thinking I am having some trouble with my DB Inline now. I noticed on last nights ride that the climb switch is no longer providing much help. I think something is up with the shock. It’s also making that squishing/slurping noise. The shock is still working well on the downs but its quite bobby. I was not hitting pedals last year on the same trails. I may need to fit in a service. Kris let me know who you are going to use.

    #816943

    Renegade Hardware
    Participant

    I am thinking I am having some trouble with my DB Inline now. I noticed on last nights ride that the climb switch is no longer providing much help. I think something is up with the shock. It’s also making that squishing/slurping noise. The shock is still working well on the downs but its quite bobby. I was not hitting pedals last year on the same trails. I may need to fit in a service. Kris let me know who you are going to use.

    That sounds like it’s on it’s way out. Same symptoms I got, ended up with losing almost all air pressure and it sagging past half way. Could be the quad ring, but the fact that the compression or climb switch doesn’t work tells me it’s compression circuit related. There is new parts for these things. I’ll be sending mine to Eric at Eastsides, he can work on these.

    #816944

    NomadMark
    Participant

    I’m pretty sure the approved service centers are retro fitting all rebuilds now with more robust oil seal heads (and possibly some other parts?). And there are options to upgrade also, to the newer style inline shock – pretty cheap upgrade if your shock it back for warranty work I think. If not, I think they will swap out for about the wholesale cost of the shock. FYI, if that’s of any use.

    #816945

    NomadMark
    Participant

    I am thinking I am having some trouble with my DB Inline now. I noticed on last nights ride that the climb switch is no longer providing much help. I think something is up with the shock. It’s also making that squishing/slurping noise. The shock is still working well on the downs but its quite bobby. I was not hitting pedals last year on the same trails. I may need to fit in a service. Kris let me know who you are going to use.

    That sounds like it’s on it’s way out. Same symptoms I got, ended up with losing almost all air pressure and it sagging past half way. Could be the quad ring, but the fact that the compression or climb switch doesn’t work tells me it’s compression circuit related. There is new parts for these things. I’ll be sending mine to Eric at Eastsides, he can work on these.

    Funny – I was just thinking about you – was curious if you had already opted for the service and part swap as I know you had some issues previously! The old Inline is being cleared out and I am thinking about one for my Process, but obviously concerned about the reliability, especially on the yoke style suspension design.

    #816947

    Renegade Hardware
    Participant

    I would expect immanent failure. Too many people have had them fail, some are fine, but most people I’ve asked have had issues. New fix is supposed to be good to go, so factor that in.

    #816949

    MikeC
    Participant

    Thanks @nomadmark and @renegade-hardware

    I spent the morning reading many mtbr posts etc on the DB Inline. It does sound like any autorized service center is putting in upgraded parts during a rebuild. I am likely going to send mine to suspensionwerx but want to confirm its getting the new parts on a rebuild. I might call down to Eastsides and see if he’ll do a rebuild by mail. I’d rather that option than driving. I want to minimize my downtime too. I do have a backup bike.

    There is an upgrade option via CC direct (quote from mtbr forum)

    “For DBINLINE owners, Cane Creek and its service centers are providing the new internal parts during every rebuild at no cost; that’s new air piston and new oil seal head, for both warranty or paid service. Also, riders can upgrade their DBINLINE to the new DBAIR [IL] while it is in for service or warranty at Cane Creek. Under warranty, a DBINLINE can be upgraded to a DBAIR [IL] for $65 USD. If not a warranty, DBINLINE owners can upgrade to a DBAIR [IL] for $225 USD.”

    This will get pricey if I have to service this frequently.

    #816950

    Renegade Hardware
    Participant

    I’d go for the upgrade. Now that I see that, I might just do that.

    The shock performs well when it works, a lot nicer than everything else I tried. Would be nice to have it last, so if the new one works well then it would be worth it to me. I’m hesitant to support CC (this should have been a recall since it affected just about everyone and they admitted the design was flawed and the ‘new’ process was also flawed), but since I already have the shock it may be the best way.

    That said, even just getting the current one reliable. I personally believe a shock should last at least 2 of our seasons before *needing* a rebuild, most actually last longer, and annual is the best for the internals and seals BUT it *should* last 2 years before any seeping or seals are degraded to the point it actually needs a rebuild.

    #816951

    NomadMark
    Participant

    I would expect immanent failure. Too many people have had them fail, some are fine, but most people I’ve asked have had issues. New fix is supposed to be good to go, so factor that in.

    I guess that’s my curiosity. New parts in the first version shock – now reliable for the process? Doesn’t seem to be any conclusive info out there.

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